Your details are treated with care.

Who we are

Bat Cat Tarot operates this website. Questions about your information can be sent to hello@batcattarot.com.

What we collect

When you send an enquiry, we collect the information you enter: your name, contact details, service and format preferences, preferred date, and message. Our web server may also hold standard security logs such as IP address, browser type and requested pages for a limited period.

Why we use it

We use enquiry details to answer you, arrange a session and keep a necessary record of our conversation. The legal basis is taking steps at your request before providing a service, and our legitimate interest in running the business securely.

Who receives it

Information is only shared with service providers needed to host the site, deliver email or operate the business. We do not sell your data or use your enquiry for unrelated marketing.

How long we keep it

Enquiries are kept only for as long as reasonably needed to respond, provide the requested service and meet legal or accounting duties. Information no longer needed is securely deleted.

Your choices and rights

You may ask for a copy of your personal information or request that inaccurate details are corrected or, where applicable, erased. You may also object to or restrict certain uses. Contact us at the address above. You can complain to the UK Information Commissioner’s Office if you remain concerned.

Cookies

This site uses only essential cookies needed for security and form submissions. It does not currently use advertising or analytics cookies.

Changes

We may update this notice as the website develops. The date at the top shows the latest revision.